Job Offer

About Us: Velazo is a dynamically developing company specializing in the design and supply of modern and stylish stainless steel sinks. Our mission is to offer the highest quality products that combine elegance with functionality, and our passion for excellence is evident in every aspect of our business. The Velazo team is a group of committed professionals who care about full customer satisfaction and the development of the company in a friendly and supportive atmosphere.

Job Description: We are looking for a customer service representative for our company. The main tasks will include taking questions and orders from customers, managing returns and running online sales.

Duties:
- Providing professional customer service via telephone, e-mail and instant messaging.
- Receiving and processing orders and ensuring their correct execution.
- Resolving customer issues and complaints effectively and in line with our standards.
- Management of the goods returns process, including coordination of returns and exchanges of goods.
- Active participation in the online sales process, including updating offers on the website and e-commerce platforms.
- Collaboration with other company departments to ensure high quality customer service.

Requirements:
- Experience in customer service will be an additional asset.
- Ability to work in a team and excellent communication skills.
- Knowledge of computer operation and Microsoft Office.
- Knowledge of issues related to e-commerce and online sales would be appreciated.
- Focus on high quality customer service and the ability to work in a dynamic environment.

We offer:
- Stable employment in a dynamically developing company.
- Opportunity for professional development and gaining valuable experience.
- Friendly working atmosphere and support from an experienced team.

Office location: Warsaw