FAQs

How long will I wait to receive my order?

You will receive the products within 2 days of placing the order thanks to our local warehouses in Poland.
For most countries, the products will be delivered within 10 days.

Do I have to pay tax?

VELAZO.products. are currently only sold in the European Union, all products already include tax, if you have been outside Poland and need a 0% VAT invoice, please contact our customer service or contact us: info@velazo.pl

Can I receive an invoice for my order?

Yes, please contact our support team at info@velazo.pl to receive an invoice.

Do you support cash on delivery(COD)

Yes, we currently only support cash on delivery in Poland, other EU countries are not currently supported.

What can I do if I need to change my address but the order has already been shipped?

We're sorry, but it's not possible to change your address for a shipped order. If your order has still not been shipped, please contact us at info@velazo.pl to change your address and other shipping options.

VELAZO.

We are a local Polish retailer and wholesaler from Warsaw, specializing in the production of high quality stainless steel sinks. Our mission is to improve the heart of every home - the kitchen, by providing modern, aesthetic and functional solutions. We believe that a beautiful and practical kitchen is the key to creating a comfortable environment for everyday life. Our goal is to eliminate the belief that high quality is associated with high costs. We strive to provide kitchen owners with sinks that not only enhance the appearance of their kitchen but also meet their budgetary needs.

Inquiry about Cooperation

If you are interested in working with us and our amazing products, please click the button below and submit your business inquiry!